Support & Help
Need help with the Leben in Deutschland Test app? Reach out to us directly, or check the fixes for common problems below.
Contact Us
Email us at support@lebenindeutschlandtest.app and we'll get back to you as soon as possible.
Common Problems
Can I reset my progress?
Currently, you can reinstall the App to reset all progress. All data is stored locally on your device, so a fresh install gives you a clean start.
Will I lose my data if I update the App?
No. App updates preserve all your study progress, bookmarks, and settings.
The translation is not loading — what can I do?
Translation is the only feature that needs an internet connection. Check your connection and try again. If the problem persists, email us with the question number and the language you were translating into.
I found a mistake in a question — how do I report it?
Email us with the question number and a short description. We check it against the official BAMF catalog and correct it in the next update.
How can I suggest a new feature?
Just send us an email. A lot of the app came from feedback by people preparing for the test.
For questions about the test itself — procedure, costs, registration, and passing score — see the frequently asked questions